Technology Tips for Retailers

Rethink the way your team is communicating, internally and with customers. For Team communication move away from voice and email, consider using Slack.

Slack is without doubt a mighty collaboration tool, with millions of users around the globe. It’s an incredibly smart platform, and you can get it on mobile and desktop devices. It allows for the sending of direct messages (DMs) and files to a single person or a group of employees, and there’s the ability to organise conversations into different channels (perhaps for specific projects, one for technical support, general chat, and so forth).

The app also supports video calling. You can use the feature to talk to your colleagues about projects and work in-depth, without having to type everything into a DM. While this isn’t a replacement for cloud storage services, you are able to drag, drop and share files with your colleagues directly within Slack. It’s also compatible with services such as Google Drive, Dropbox and Box. –

Listen how Nicholas Haralambous, bricks and clicks retailer, uses Slack to communicate with his team:

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